Job Overview
EY Sri Lanka is hiring a Manager – Technology Transformation and AI in Colombo. The Manager will drive AI-led technology transformation initiatives combining strategy, AI solution design, process improvement and delivery excellence, supporting clients on business and digital enablement through responsible use of AI, automation, analytics and workflow orchestration.
Position Details
- Position: Manager – Technology Transformation and AI
- Company: Ernst & Young (EY) Sri Lanka
- Location: Colombo 03, Colombo District
Organization Overview
EY exists to shape the future with confidence, helping to create long-term value for clients, people and society. At EY Sri Lanka, employees work with the global scale, support, inclusive culture and technology to become the best version of themselves and gain exposure across various sectors.
Qualifications & Experience
- Bachelor’s or master’s degree in AI, Machine Learning, Data Science, IT, Statistics, Engineering, Computer Science or a related field
- 5 to 8 years of experience in AI-led technology transformation, digital service or AI-enabled operations improvement
- Industry experience across B2B, professional services, technology, manufacturing, leisure, consumer, healthcare, plantation, insurance or financial services sectors
- Hands-on experience with AI, automation, analytics, CRM, ERP, core banking/insurance, service platforms or digital workflow tools
- ToGAF or any EA architecture domain-related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle, etc.)
Key Responsibilities
- Assist clients with the development and implementation of AI-led technology strategy and transformation initiatives, including developing business cases
- Lead workstreams within AI-led technology transformation programs from current-state assessment through roadmap design, implementation planning and adoption support
- Assess processes, user journeys, operating models, channel mix, agent workflows, knowledge management practices and performance metrics to identify improvement opportunities
- Design AI-enabled operating models, blueprints, automation use cases, governance structures and adoption roadmaps aligned to client business outcomes
- Partner with technology, data and business teams to translate business pain points into business requirements, solution concepts, process maps and delivery-ready backlogs
- Develop business cases and benefit models to quantify business impact
- Ensure delivery quality across assigned workstreams, including scope management, stakeholder coordination, milestone tracking, issue resolution and executive reporting
- Support change management and adoption activities to improve stakeholder readiness, responsible AI usage and operational sustainability
Required Skills
- Strong stakeholder management, communication, problem-solving and project delivery skills
- Experience in cloud-based technology, for example Azure, AWS and GCP
- Experience in cost optimization, including financial analysis, technology vendor management, strategic planning and process improvement
- Ability to use effective written and verbal business communication skills when interacting with clients and team members
Salary & Benefits
- Growth and learning opportunities
- Flexible working arrangements
- Global exposure
- Purpose-led work
How to Apply
If interested, post your resume with the names and contact details of two non-related referees to careers@lk.ey.com. Please state “Manager – Technology Transformation and AI position applied” in your application.
Important Notes
- Closing date: 31 December 2026 (as printed in the advertisement)