Job Overview
Arabian Business Company (Pvt) Ltd is recruiting a Mandarin Linguist (Reservation Consultant) for Centrecom, an affiliate of Fiji Airways. The successful candidate will be based in Lautoka, on the western side of Fiji, and the advertisement states that recruitment is free.
Position Details
- Job Title: Mandarin Linguist (Reservation Consultant)
- Employer: Centrecom, an affiliate of Fiji Airways (recruited through Arabian Business Company (Pvt) Ltd)
- Working Location: Lautoka, Western Fiji
- Employment Type: Full Time, contract period 2 – 3 years
- Language Requirement (mandatory): English (fluent, spoken and written) and Mandarin (fluent, spoken and written)
Organization Overview
The advertisement is issued by Arabian Business Company (Pvt) Ltd, a professional manpower recruitment agency (SLBFE licence no. 1717). The vacancy is with Centrecom, an affiliate of Fiji Airways. Candidates must be fluent in both English and Mandarin.
Qualifications & Experience
- Fluent in English (spoken and written)
- Fluent in Mandarin (spoken and written)
- Previous experience in customer service, reservations, travel, hospitality, retail or sales is an advantage
Key Responsibilities
- Handle inbound customer calls regarding reservations, amendments and cancellations
- Assist customers in English and Mandarin while delivering exceptional customer service
- Promote and upsell travel-related products and services
- Process bookings accurately through multiple communication channels (voice, chat and email)
- Achieve sales and quality performance targets
Required Skills
- Strong communication, problem-solving and computer skills
- Ability to work rotational shifts, including weekends and public holidays
Salary & Benefits
- Annual base salary: FJD 28,000, plus a living allowance of FJD 3,000 per annum
- Total annual remuneration: FJD 31,000
- Company-provided accommodation for the duration of the work permit
- Company-paid air ticket
- Medical insurance
- Night-shift transportation
- Annual and sick leave
- Performance incentives and bonuses
- Food allowance included in the salary
- Travel discounts: 75% off Fiji Airways destinations (subject to seat availability)
- Income tax applies to individuals earning FJD 30,001 and above per annum
How to Apply
Interested candidates should send their CV to hrabc7171@gmail.com.
Important Notes
- Closing date: 10 November 2026
- The advertisement states that recruitment is free
- The contract period is 2 – 3 years