Job Overview
Intrepid Travel is hiring a Product Services Specialist (Executive) for a permanent, full-time role based in its Colombo office (hybrid). The role builds and maintains the trip products, itineraries and booking information that travellers see on the Intrepid website.
Position Details
- Job Title: Product Services Specialist (Executive)
- Employer: Intrepid Travel
- Working Location: Colombo, Sri Lanka (hybrid)
- Employment Type: Permanent, Full Time
Organization Overview
Intrepid Travel describes itself as a certified B Corp that has operated for more than 35 years, offering hundreds of trips in over 100 countries. Its global team is made up of 58 nationalities across 46 countries, and the advertisement states that diversity makes it a stronger business.
Qualifications & Experience
- Experience working independently in a fast-paced, administrative position
- 2-3 years of experience in a similar travel industry role, handling travel products or packages
Key Responsibilities
- Handle varied tasks such as loading trip products across systems, updating departures and pricing, and maintaining trip notes
- Process hotel changes for over 900+ trips
- Provide administrative support to the Global Experiences team by creating and maintaining trips, ensuring systems are always up to date
- Work closely with Customer Service, Sales, DMC teams and suppliers to answer queries, understand trip demand and assist with adding or removing trips
- Create and maintain process documents
Required Skills
- Proficient with MS Office suite and familiar with booking / content management systems
- Ability to create and maintain process documents
- Strong written and verbal communication skills
Salary & Benefits
- Flexible work options such as work from home and work from anywhere 4 weeks a year
- A FREE trip every year, plus an extra week of leave to enjoy it
- E-learning and professional development, with diverse global career opportunities
- Access to an Employee Assistance Program, a 24/7 service that offers counselling
- Support causes important to you with 20 hours of volunteer leave every year
The advertisement does not list a salary figure.
How to Apply
All applications must be submitted online through the Apply button on this page, which opens the employer’s careers website.
Important Notes
- Closing date: 10 November 2026
- All applications must be submitted through the employer’s website