Job Overview
HealthRecon Connect, a technology-enabled healthcare Revenue Cycle Management (RCM) partner to US healthcare providers, is hiring an Operation Analyst / Senior Operation Analyst – Collections on a night shift in Sri Lanka. The role covers collection follow-up, AR analysis and reporting for assigned US healthcare clients.
Position Details
- Position: Operation Analyst / Senior Operation Analyst – Collections
- Company: HealthRecon Connect
- Location: Colombo 08, Colombo District (listed as Sri Lanka)
- Work week: Monday to Friday
- Shift: Night shift (IST), with a US calendar applicable
- Employment type: Full-time
Organization Overview
HealthRecon Connect is a technology-enabled healthcare Revenue Cycle Management (RCM) partner to US healthcare providers, with delivery operations spanning Sri Lanka, India and the Philippines.
Qualifications & Experience
- Bachelor’s degree in Finance, Healthcare, Business or a related field
- Minimum 1 to 2 years in RCM experience
- Minimum 1 year in Collections experience
- Proven expertise in Accounts Receivable management on Provider RCM
Key Responsibilities
- Carry out AR follow-up efficiently according to the daily product-on-targets specified
- Generate AR reports, analyze and work based on priority levels
- Download and verify correspondence related to collection function
- Ensure proper analysis is done before reaching out to insurance representatives and resolve internal gaps
- Develop AR and root cause analysis and share with management for review
- Ensure the assigned paid-rate targets are achieved as expected
- Act as the point of contact for assigned clients for internal and external queries
- Ensure QA reports are reviewed, fixed and responded back to the QA teams within 24 hours
- Enforce company regulatory standards to ensure the area of responsibility is in compliance with HIPAA and ISO standards
- Share daily and weekly assigned reports within given timelines
- Update SOPs in a timely manner and according to the required level
- Conduct training to newcomers on the job-specific function
Required Skills
- Passion for solving problems
- Ability to work with MS Office packages
- Good written and verbal communication skills
- Ability to work under pressure
- Tenacity
Salary & Benefits
The advertisement does not list salary or benefits.
How to Apply
Apply through the HealthRecon Connect careers website by selecting the relevant vacancy and clicking Apply Now. Applications without a CV will not be considered. Only shortlisted candidates will be contacted.
Important Notes
- Closing date: 2 November 2026 (Topjobs listing date; the advertisement does not print a closing date)
- Please review the workweek, shift details and other job requirements carefully before applying