Job Overview
YST Lanka, a technology solutions company for AI and software solutions for healthcare and business, is hiring a Project Coordinator for its SaaS / IT business. The role is the key link between clients, leadership, sales, IT and vendors, working to deliver successful projects.
Position Details
- Job Title: Project Coordinator – SaaS / IT Company
- Company: YST Lanka
- Work Location: Colombo
- Experience: 2-3 years in project coordination, SaaS or IT implementation
- Job Type: Full Time
Organization Overview
YST Lanka describes itself as providing technology solutions for a brighter tomorrow, with AI and software solutions for healthcare and business.
Qualifications & Experience
- Degree or Diploma in IT, Business Administration or a related field
- 2-3 years of experience in project coordination, SaaS or IT implementation
- Experience with Jira, Trello, Asana or similar tools
- Understanding of SaaS, software development and IT support
- Highly desirable: experience in AI, healthcare technology or practice management; knowledge of Agile / Scrum; experience with offshore teams; understanding of APIs and cloud integrations; CRM and customer onboarding experience; knowledge of SLAs and production support
Key Responsibilities
Project coordination and delivery
- Plan, track and coordinate multiple SaaS and IT projects
- Monitor progress, risks and deadlines
- Ensure on-time, high-quality delivery
Client relationship and communication
- Act as the main contact for clients
- Organise meetings, demos and updates
- Manage expectations and ensure customer satisfaction
Sales and marketing coordination
- Support presales and post-sales activities
- Smooth handover from sales to implementation
- Track onboarding and identify upsell opportunities
Leadership and management coordination
- Provide regular project updates
- Convert management decisions into actionable tasks
- Prepare reports and highlight risks and improvements
Software development and IT coordination
- Coordinate with developers, testers and IT teams
- Track tasks, bugs, enhancements and releases
- Manage UAT, client feedback and deployments
Vendor and third-party management
- Liaise with software vendors and integration partners
- Monitor vendor performance and deliverables
- Follow up on support tickets and escalate issues
Operational administration and reporting
- Maintain project documentation and meeting minutes
- Coordinate meetings and track action items
- Assist with SOPs and workflow improvements
Required Skills
- Excellent written and spoken English
- Ability to work with technical and non-technical stakeholders
- Proactive and takes initiative; accountable and reliable
- Excellent communicator; detail-focused and organised with strong follow-up skills
- Confident working with clients, developers and vendors
- Adaptable in a fast-growing environment
Salary & Benefits
The advertisement does not list salary or benefits.
How to Apply
Send your CV and a brief summary of your experience in coordinating SaaS or IT projects to medjobs263@gmail.com.
Important Notes
- Success in this role looks like happy clients, on-time delivery, strong communication, efficient workflows and measurable results
- Application closing date: 10 November 2026