Manager (People & Culture)

Manager (People & Culture) – Uga Resorts Trincomalee

Job Overview

Uga Resorts is seeking an experienced and people-focused Manager – People & Culture to join its team at Jungle Beach, Trincomalee, Sri Lanka. This senior human resources role is ideal for professionals with extensive experience in HR operations, talent management, employee engagement, and workforce development, preferably within the luxury hospitality industry.

The successful candidate will lead daily HR operations, strengthen employee relationships, support talent development, and cultivate a positive workplace culture that enables employees to thrive while maintaining the resort’s high standards of hospitality and service excellence.

Position Details

Job Title: Manager – People & Culture

Company: Uga Resorts

Job Category: HR & Administration, Management, Private Jobs

Job Location: Trincomalee District, Sri Lanka

Work Location: Jungle Beach, Trincomalee

Employment Type: Full-Time

Industry: Hospitality, Human Resources, Luxury Hotels, and Resort Management

Organization Overview

Uga Resorts is a Sri Lankan luxury hospitality brand offering distinctive resort and villa experiences across the country. Its portfolio includes Uga Ulagalla in Anuradhapura, Jungle Beach in Trincomalee, The Bay in Pasikuda, Uga Chena Huts in Yala, and other luxury properties.

The company focuses on personalized hospitality, exceptional guest experiences, and service excellence inspired by Sri Lanka’s natural beauty and cultural heritage. Its People & Culture function plays an important role in employee development, workforce engagement, talent management, and creating a positive workplace across its properties.

Qualifications & Experience

• A minimum of 8–10 years of progressive experience in Human Resources, preferably within the luxury hospitality or premium resort sector.
• A bachelor’s degree in Human Resource Management or an equivalent professional qualification is preferred.
• Hands-on experience in talent management, employee engagement, performance development, and HR operations.
• Experience in developing HR policies, strengthening workplace culture, and implementing employee development initiatives.
• Knowledge of human resource information systems (HRIS) and modern HR practices.
• Proven ability to work effectively with department heads and senior management.
• Strong understanding of employee relations, workplace challenges, and HR best practices.
• Willingness to relocate to Trincomalee as required for the position.

Key Responsibilities

• Lead and manage daily human resources operations at Jungle Beach, Trincomalee.
• Develop and implement initiatives to improve employee engagement, satisfaction, and retention.
• Support recruitment, talent acquisition, onboarding, and workforce planning.
• Manage employee performance development and coordinate training and professional growth initiatives.
• Promote a positive, inclusive, and high-performing workplace culture.
• Advise managers and department heads on HR policies, employee relations, and people management matters.
• Maintain accurate employee records and oversee HR information systems and documentation.
• Address workplace concerns professionally while maintaining confidentiality and fairness.
• Support compliance with company HR policies, procedures, and applicable employment requirements.
• Collaborate with resort leadership to align people strategies with operational objectives.
• Identify opportunities to improve HR processes, employee well-being, and organizational effectiveness.
• Develop and empower a motivated workforce that supports the resort’s hospitality and service standards.

Required Skills

• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Expertise in employee engagement, talent management, and performance development.
• Strong problem-solving, decision-making, and conflict-resolution skills.
• High levels of integrity, accountability, professionalism, and adaptability.
• Emotional intelligence and the ability to manage sensitive employee matters.
• Strong organizational and planning abilities.
• Ability to collaborate effectively with senior management and department heads.
• Knowledge of HR documentation, employee records, and HR information systems.
• Commitment to confidentiality, employee development, and continuous improvement.
• Ability to manage competing priorities in a fast-paced hospitality environment.

Salary & Benefits

• Attractive remuneration package based on qualifications and experience.
• Opportunity to take on a senior HR leadership role within a luxury hospitality brand.
• Professional and collaborative working environment.
• Opportunities for career development in human resources and hospitality management.
• Opportunity to influence employee engagement, talent development, and workplace culture.
• Exposure to people management practices within luxury resort operations.

Specific salary details and additional benefits will be communicated by the employer during the recruitment process.

How to Apply

Interested and qualified candidates are invited to submit their updated CV to the Uga Resorts recruitment team.

Email: careers@ugaresorts.com

Email Subject: Manager – People & Culture: Jungle Beach

Applicants must mention “Manager – People & Culture: Jungle Beach” in the subject line of their email.

Please highlight your HR qualifications, relevant management experience, employee engagement initiatives, talent management expertise, and achievements in human resources in your CV.

Candidates should be willing to relocate to Trincomalee as required for the role.

Important Notes

• The position is based at Jungle Beach, Trincomalee, Trincomalee District, Sri Lanka.
• A minimum of 8–10 years of progressive HR experience is required, preferably in luxury hospitality or premium resorts.
• A bachelor’s degree in Human Resource Management or an equivalent professional qualification is preferred.
• Experience in employee engagement, talent management, performance development, and HR operations is essential.
• The selected candidate must be willing to relocate to Trincomalee.
• Shortlisted candidates may be contacted by the Talent Acquisition Team to arrange an introductory call.
• Applicants should ensure their CV clearly demonstrates their suitability for this senior HR management position.